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Chennai Railway Administration Assists Passengers: Action Against Unreserved Ticket Holders
The Chennai Railway administration has come to the aid of passengers who were unable to travel due to unreserved ticket holders occupying reserved compartments. This assistance has been highly appreciated as the issue is becoming more serious. Let's delve into the details.
On the 11th, the Howrah Superfast train departed from Chennai Central Railway station to West Bengal. Vinay Yadav had booked a ticket for this train along with his family. The train was scheduled to depart at 7 pm. However, upon arrival, they found the platform overflowing with passengers.
Vinay and his family were allotted seats in the S3 coach. When they approached the coach, they discovered it was fully occupied by passengers with unreserved tickets or no tickets at all. This left no space for those with reserved tickets, preventing Vinay and his family from boarding the train.
Despite having valid tickets, they couldn't board the train even after trying until the last minute. They immediately approached the passenger service centre at Chennai Central railway station and explained their predicament, providing photographs as proof.
Railway officials were informed and confirmed that several unreserved ticket holders were indeed occupying the S3 coach. To assist Vinay Yadav's family, they arranged a full refund of their ticket and booked them on the Chennai-Shalimar Coromandal Express train scheduled to depart on the 12th.
The emergency quota system is a facility available on trains where some tickets are reserved for emergencies. These tickets are generally kept aside for judges, Members of Parliament, government officials, and those needing to travel for medical emergencies.
If these quota tickets are not booked, they are allotted to passengers at the last moment. In this incident, since Vinay Yadav's family was unable to board due to unreserved ticket holders, the railway administration used this emergency quota to help them out.
Addressing a Growing Issue
This incident highlights a growing problem where passengers with unreserved tickets occupy reserved compartments. Such incidents are becoming more frequent across India, especially on trains traveling to North India.
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Complaints about this issue occasionally emerge on social media. To address this problem, it is suggested that the railway administration should introduce a new system to control and limit the number of unreserved tickets sold.
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