JLR North America Appoints Jessica Kelleher As Vice President, Customer Care
Jaguar Land Rover is reimagining the future of modern luxury through its distinct British brands. The company’s current model range includes fully electric and mild-hybrid vehicles, alongside the latest gasoline engines. In the 2020/21 fiscal year, Jaguar Land Rover sold 439,588 vehicles across 127 countries, highlighting its global demand.
Land Rover maintains its position as a global leader in luxury SUVs through its three families: Range Rover, Discovery, and Defender. Additionally, Jaguar has made history by offering the first-ever premium all-electric performance SUV, the Jaguar I-PACE.

Jaguar Land Rover operates as a British company with two major design and engineering sites, three vehicle manufacturing facilities, an Engine Manufacturing Centre, and a Battery Assembly Centre in the UK. The company also has vehicle plants in China, Brazil, India, Austria, and Slovakia.
The company’s technology hubs are strategically located worldwide. Three of these hubs are in the UK – Manchester, Warwick (NAIC), and London – with additional sites in Shannon, Ireland; Portland, USA; Budapest, Hungary; and Shanghai, China.
Electrification Strategy
Central to Jaguar Land Rover’s Reimagine strategy is the electrification of both the Land Rover and Jaguar brands. By the end of this decade, all Jaguar and Land Rover nameplates will be available in pure electric form. This initiative is part of the company's broader goal to become a net zero carbon business across its supply chain, products, and operations by 2039.
Ownership and Collaboration
Since 2008, Jaguar Land Rover has been a wholly owned subsidiary of Tata Motors. This ownership provides access to leading global players in technology and sustainability within the wider Tata Group.
Jessica holds a Bachelor of Science in Business Management from Penn State University. She resides in Mahwah, NJ with her husband and is a proud mother of two children.


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