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Hyundai Reigns Supreme In J.D. Power 2024 U.S. Tech Experience Index For Fifth Year
Hyundai has once again been named the top mass-market brand in the J.D. Power 2024 U.S. Tech Experience Index (TXI) StudySM, marking its fifth consecutive year of recognition. This study evaluates how well automakers integrate new technologies into their vehicles and measures user satisfaction during the first 90 days of ownership.
The 2024 Santa Fe has also received the J.D. Power Mass Market Infotainment and Connectivity award for its innovative phone-based Digital Key technology. This feature allows drivers to start their vehicle using a smartphone app and Near-Field Communication (NFC) technology instead of a traditional key, enhancing convenience and security.
Olabisi Boyle, senior vice president of product planning and mobility strategy at Hyundai Motor North America, expressed gratitude for the recognition. "We appreciate this recognition for cutting-edge tech because we work hard to put the customer at the center and work to make sure the tech viscerally connects," Boyle stated. "It is important that the tech is innovative and enhances safety and provides a driving experience that is safer, smoother, and more satisfying."
Hyundai Motor America offers a diverse range of technology-rich cars, SUVs, and electrified vehicles to U.S. consumers. The company supports Hyundai Motor Company’s Progress for Humanity vision through significant operations in the U.S., including its North American headquarters in California and an assembly plant in Alabama.
Hyundai's operations in the U.S., combined with those of its 835 independent dealers, contribute significantly to the economy. According to a recent economic impact report, these activities generate $20.1 billion annually and support 190,000 jobs across the country.
The Santa Fe's phone-based Digital Key technology exemplifies Hyundai’s dedication to advancing vehicle innovations while ensuring customer satisfaction. This feature not only adds convenience but also provides peace of mind for users.
Advanced Features
The Hyundai Digital Key is available on the 2024 Santa Fe model. It requires a compatible Android smartphone and an appropriately equipped vehicle with smart key features like push button start, wireless device charging, and Audio Video Navigation System 5.0 or newer.
Hyundai continues to invest in cutting-edge R&D facilities across the U.S., including the all-new Hyundai Motor Group Metaplant America currently under development in Georgia. These efforts are part of Hyundai’s broader strategy to lead in automotive innovation.
The J.D. Power study assesses how much owners enjoy their vehicles’ technologies and identifies any issues they encounter while using them. The positive feedback from Santa Fe owners underscores Hyundai's success in delivering user-friendly technology.
The lock/unlock functionality of the Digital Key works on front doors only, as detailed in the owner’s manual along with other specifications and limitations.
For more information about Hyundai Motor America’s offerings and initiatives, visit their official news website or follow them on social media platforms like Twitter, YouTube, Facebook, Instagram, LinkedIn, and TikTok.
This continued recognition highlights Hyundai's commitment to integrating advanced technologies into their vehicles while prioritising customer satisfaction.
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