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Hyundai Santa Fe Earns Highest Ranking In J.D. Power 2024 U.S. Multimedia Quality And Customer Satisfaction Study
The Hyundai Santa Fe has been acknowledged as the top Midsize/Large vehicle in the J.D. Power 2024 U.S. Multimedia Quality and Satisfaction Study. This accolade highlights its excellence in multimedia system quality and overall satisfaction. The study combines insights from J.D. Power’s Initial Quality Study, Automotive Performance, Execution, and Layout, and Tech Experience Index studies.
"Santa Fe continues to set the standard for what customers expect in a midsize SUV," says Barry Ratzlaff, chief customer officer, Hyundai Motor North America. "This recognition highlights Santa Fe’s ability to deliver smart, intuitive, and reliable in-vehicle technology that brings both value and joy to customers."
The Hyundai Santa Fe is equipped with a 12.3-inch touchscreen display that supports wireless Apple CarPlay® and Android Auto®. It also offers an optional 12.3-inch digital instrument cluster. Additional features include a 12-speaker Bose® premium audio system, Wi-Fi hotspot, Blind-Spot View Monitor, and dual wireless device chargers.
J.D. Power officials awarded Hyundai with the 2024 Multimedia Quality and Customer Satisfaction trophy last week after the study's results were released in September. The evaluation focuses on system usability, audio performance, and customer-reported issues to provide a comprehensive view of the multimedia experience.
Hyundai Motor America provides U.S. consumers with a diverse range of technology-rich vehicles while supporting Hyundai Motor Company’s Progress for Humanity vision. Their operations in the U.S., including headquarters in California and manufacturing plants in Alabama, contribute significantly to the economy by generating $20.1 billion annually and creating 190,000 jobs.
J.D. Power is renowned for its expertise in automotive data analytics and offers industry intelligence alongside consumer insights and advisory solutions across various sectors. By utilizing proprietary datasets combined with advanced analytics tools, J.D. Power helps clients enhance business performance effectively.
The award underscores Hyundai's dedication to producing vehicles that offer seamless technology integration for an enjoyable driving experience. The recognition reflects their commitment to delivering intuitive systems that meet customer expectations.
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