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Essential Guide To Making A 999 Call During Roadside Emergencies
GEM Motoring Assist has launched a new video to guide motorists on making a 999 call from the roadside. This video is part of GEM’s Blue Light Aware road safety resources, aimed at educating drivers on emergency protocols.
James Luckhurst, GEM's road safety adviser, highlighted the importance of providing accurate information during a 999 call. "A road collision or incident can be stressful and confusing. Knowing what information to give to the police emergency operator means you’re doing your bit to get help on its way as soon as possible," he said. The video details the initial information required, such as the incident location, number of vehicles involved, casualty details, and whether anyone is trapped.
A second video offers advice on assisting emergency motorcycles. Sgt Dave Bottomley from the Metropolitan Police’s motorcycle safety team explained their advantages in emergencies. "They can often reach casualties quickly in heavy traffic where cars or ambulances may struggle," he noted. The video advises drivers to slow down and take appropriate steps to help motorcycles pass safely without breaking traffic rules.
Safety for Horse Riders
The third video provides safety tips for horse riders when an emergency vehicle approaches. Produced with the British Horse Society, it features Alan Hiscox, the society’s safety director. "Emergency drivers will always plan to cancel their sirens when they spot horses and riders on the road ahead," Hiscox stated. He also recommended wearing high-visibility gear for better visibility.
About Blue Light Aware
Blue Light Aware is a resource designed to enhance awareness of emergency service vehicles on roads. Based on Highway Code guidance, it includes videos and animations produced for emergency services. These resources aim to educate road users on how to assist emergency crews during 'blue light' journeys.
For more information and to view the new videos, visit bluelightaware.org.uk.
| Social Media | Handles |
|---|---|
| @motoringassist | |
| @gemmotoringassist | |
| @gem_motoring_assist | |
| GEM Motoring Assist | Breakdown Cover and Road Safety |
GEM Motoring Assist offers two levels of recovery service: Recovery EXTRA and Recovery RECLAIM. Established in 1932, GEM aims to improve road safety through various initiatives and provides comprehensive roadside assistance and vehicle recovery services.
For press inquiries, contact James Luckhurst at 07770 608153 or email [email protected]. Alternatively, email [email protected] for further information.
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