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FlexCare Introduced By Stellantis As New Vehicle Service Contracts For Enhanced Customer Experience
Stellantis has introduced FlexCare as the new name for its vehicle service contracts and protection products in the U.S., replacing Mopar Vehicle Protection (MVP). FlexCare is being rolled out gradually in the U.S. and select global markets, aligning with Stellantis brands like Chrysler, Dodge, Jeep, and Ram to offer a more streamlined and personalised customer experience.
"FlexCare is a new name, but the expert factory service and variety of tailored vehicle protection products don’t change," said Jim Trebilcock, Stellantis global head of service contracts. "FlexCare stands for flexibility combined with trust and confidence, leading to peace of mind for our valued customers. As we’ve done with our successful Mopar Vehicle Protection program, FlexCare is committed to unparalleled customer and dealer satisfaction, exceptional reliability and outstanding value, making it the go-to choice for vehicle protection."
Customers can enjoy several benefits under FlexCare. They can have their vehicles serviced at any FCA US dealer by trained Mopar technicians. Repairs will use certified OEM-approved parts. Customers can choose plans based on ownership duration, mileage, and coverage needs. Additionally, they have the option to include coverage costs in vehicle payments or opt for interest-free payment plans.
FlexCare provides a comprehensive range of maintenance and repair services. This allows customers flexible options to maintain their vehicles' condition. The existing MVP offerings will be rebranded under FlexCare as follows:
{TABLE_X}Mopar remains the global name for genuine parts and accessories from Stellantis. It combines "MOtor" and "PARts" to signify quality service, parts, and customer care. Established in 1937 as an antifreeze product line, Mopar has evolved over 85 years into a symbol of complete vehicle care worldwide.
Mopar gained prominence during the 1960s muscle-car era by offering performance parts that enhanced speed and handling for both road and racing applications. Over time, Mopar expanded to include technical service and customer support. Today, it integrates service operations globally to enhance support for customers and dealers.
For more details on these offers or other specialised plans like commercial vehicle coverage or roadside assistance, customers can visit mopar.com or contact authorised dealers.
The transition from MVP to FlexCare aims to provide a seamless experience while maintaining high standards of reliability and value that Stellantis customers expect.
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