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Maruti Suzuki has announced an extension to the warranty period and free service schedule for all customer cars due to the nationwide lockdown. The warranty period and free service schedule have now been extended until the 30th of June.
The company has announced that the warranty period and free service schedule of all customer cars expiring between 15th March 2020 to 30th May 2020, will be extended free of cost. This ensures such customers have ample time post lockdown to avail the services.
Apart from the extended warranty and free service period announcement, Maruti Suzuki also sent out 25 million SMS to its existing customers. These SMSs contained tips from Maruti Suzuki on how to ensure vehicles don't get damaged during the lockdown period. The company sent out two types of texts, one was a general advisory, while the other was specifically about battery protection.
Since the vehicles will be parked for long periods of time, Maruti Suzuki has advised its customers to switch on the engine once a month and leave it on for 15 mins. For customers with SHVS or mild-hybrid powered vehicles, the company advises the car remain switched on for 30 mins while also keeping the headlamps on.
The coronavirus pandemic in India has had a severe effect on all major car brands in the Indian market. Almost every major carmaker in the country has registered a drastic fall in sales during the last couple of months.
With the nationwide lockdown now extended till 3rd of May, car sales are further expected to take a hit in the coming months as well. Currently, Maruti Suzuki is working on supporting the central and state governments to fight the deadly virus in India.
Maruti Suzuki recently partnered with AgVa Healthcare to scale up production of ventilators. The company plans to produce up to 10,000 Ventilator units a month and distribute them to doctors and other healthcare workers around the country — here are the details.
Thoughts On Maruti Suzuki Warranty & Service Period Extension
Maruti Suzuki is working consistently on supporting both its customers and the government during this tough situation in the country. With all operations having been suspended, it is good to see carmakers come forward and ensure customer satisfaction even during these times.