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Audi India team has claimed the second position in the international finals of the Audi Twin Cup 2018. The Indian contingent from Audi bagged second place in the 'Technology' category. The 14th edition of the Audi International Twin Cup was held in Saalfelden, Austria.
Around 2,500 teams from Audi dealers in 34 countries participated in the national competitions and 67 of those teams qualified for the international finals. During the two-day event, participants demonstrated their advisory skills and technical expertise in typical customer situations.
The participants tackled tests ranging from the check-in inspection to diagnosing hidden defects and carrying out repairs according to manufacturer specifications.
Customer focus was the main priority in the theoretical and practical tasks involving the SQ7. The teams showcased their talent in challenges to use the flexible core service process to provide individualised customer support.
The technical skill and precision of the teams were tested in the technical inspection and guided troubleshooting challenge for features such as the 360-degree camera system.
In the ‘Technology' category, the team from Slovakia performed impressively to win the first place, team India stood second while the team from Australia took the third place.
In the ‘Service' category, team Japan took the top position, followed by team Russia on the second place and team United Kingdom on the third place. Team India stood at fifth position in the ‘Service' category.
In the ‘Twin' category, France claimed the top position, the second-place Swiss team also performed impressively. The service technicians and advisors from the USA followed on third place. Team India stood at fifth position in the ‘Twin' category.
Head of Audi India, Rahil Ansari said, "The Audi Twin Cup is an initiative to recognize our dealer partners who continuously strive towards delivering exceptional customer service. It is a proud moment for us to have bagged the second position in the ‘Technology' category of the world finals of the Audi International Twin Cup 2018."
Thoughts On Audi India Team Finishing Second In The 2018 Audi Twin Cup
The team members from Audi India demonstrated their skill and sound technical knowledge to finish in the second position in the ‘Technology' category of the 2018 Audi Twin Cup. It is a proud moment for Audi India to claim the second spot after competing with the world's best teams with high technical knowledge.