The torrential Mumbai rains left many cars with water flooding and affecting them with some or several damages. Volkswagen India is extending service support for those cars affected by the Mumbai flood due to the heavy rains.
Volkswagen customers in Mumbai and Vapi can take advantage of the free road side assistance and special initiatives in support of dealers and customers. Customers can dial toll-free number 1800 102 1155 / 1800 419 1155 to avail the free roadside assistance. Under this service, affected cars would be transported free of cost to the nearest Volkswagen dealer.
Volkswagen has issued flood-repair guidelines across dealerships for a standardized repair approach and has trained technical support staff and geared-up parts supply chain in the region.
Also, customers will be provided with support on service repair bill along with Volkswagen dealers and vendor partners. Additionally, you can take advantage of the discount for the interior Germ Kleen treatments in addition to free AC disinfectant services.
Commenting on the special initiatives, Mr. Steffen Knapp, Director, Volkswagen Passenger Cars, Volkswagen Group Sales India Pvt. Ltd. said, "At Volkswagen customers are always at the heart of everything that we do. Recently the city experienced water logging and torrential rains causing heavy damage to the vehicles; it has been our endeavor to provide convenience and assurance to our customers. Our team of highly experienced professionals at Volkswagen are working round the clock to ensure quality and timely service in order to bring the situation back to normal."
If you are one of Volkswagen India customers, then you could take advantage of the service offered by the company to ensure your car is in good condition.