Renault India has announced the launch of MY Renault App, a user-friendly smartphone application for customers.
The My Renault app is available across the range of cars, and it offers more than 60 features to the customers.
The key features of the My Renault app include access to service history of vehicles, personalised reminders, online service appointments, interactive user manual for vehicles, easy access to dealerships and customer care, digital vaults for document storage and e-payment facility.
The app is available on Android and iOS platforms, with its intuitive design, the app is extremely user-friendly. The App has been conceptualized, designed and developed in India, to best serve the Indian customers' requirements.
An industry-first feature in the app is its e-commerce facility. Renault customers can explore personalisation options for their vehicles and avail exclusive offers specially designed for their cars.
The app is integrated with Renault Connect, Renault's Dealer Management System (DMS), which makes the dealers seamlessly integrated into the process. The app also collects information from other systems such as Road Side Assistance, Customer Care, Payment Gateway and SMS and Email engines.
Country CEO and Managing Director, Renault India Operations, Sumit Sawhney said, "Customers are at the centre of our business strategy, and at Renault, every decision is made keeping the evolving customer trends in mind."
Renault has launched the My Renault app to enhance its innovative after-sales and service initiatives. The automaker wants to stay ahead of the competition when it comes to service and after-sales experience along with a robust product portfolio in the country.