Hyundai India is extending service support for Mumbai and Vapi flood affected cars. The Hyundai Special Support Package for Hyundai vehicle owners affected by the untimely floods in Mumbai and Vapi offers different services for customers.
Hyundai has deployed special Service Operation Squad and 30 emergency road service vehicles to enable relief services. A complimentary Road Side Assistance has been put into action to assist with towing operations in the city with a toll-free number (18001024645/ 0124-4343937) for towing the vehicles.
On the Service Relief Efforts,Mr Y K Koo, MD & CEO - Hyundai Motor India said, "Hyundai is a Caring and Customer Centric Brand. As the city of Mumbai and Vapi brave the harsh rains, we extend our whole hearted support to our customers with a slew of Service initiatives. With the vision of being lifetime partners, we will continue to extend support to our Customers."
Approximately 350 technicians are working in several service points to bring vehicles back on roads. The affected customers will be offered an exclusive discount of 50 percent on their liability post insurance support, 50 percent support for anti-rust treatment services and free of cost engine oil replacement. Additionally, a special car check-up camp will be organised after two months to review the vehicle's health.
Hyundai will also proactively send out precautionary advisories through Social Media posts, SMS and emails were sent to customers before and after the floods. Hyundai's spare parts supplier MOBIS is prioritizing the order of all components for Mumbai and Vapi workshops to support the flood affected vehicles and off the shelf, arrangements are also being made for parts supply across the counter as per need.
Special Support from Hyundai to Flood Affected Customers:
- Complimentary Roadside Assistance (RSA ) for towing
- Free Engine Oil Replacement
- Hyundai Assurance Insurance Company Onsite support
- 50 Percent Support for Anti rust treatment Services for all flood affected Vehicles
- 50 Percent on Customer liability post insurance support
- Attractive Exchange schemes for total loss cases
This is indeed a good initiativeby Hyundai to offer service support to Mumbai flood affectedcustomers. Customers can utilise the services to get their back in good condition.