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Tata Motors Steps Up Its Fight Against Counterfeit Parts
Tata Motors conducted raids in 19 locations across the country, over the last six months in its campaign against counterfeit spare parts.
Tata Motors legal team and spare parts department, along with its raid agencies conducted the raid and identified five manufacturers who sell Tata Motors counterfeit parts, packaging materials and stickers.
The company has filed a FIR in all these cases. These raids have been conducted across India including major cities like New Delhi, Mumbai, Jaipur, Vijayawada and in small towns too.
To wipe out the counterfeit manufacturers, Tata has launched a series of pilfer-proof packaging for its Gear and Differential Parts as well as laser embossed Tata Logo, as a mark of authenticity.
Sanjeev Garg, VP & Global Head of Customer Care, Commercial Vehicles, Tata Motors, said "The use of spurious parts poses a safety risk to consumers and to all those around. Easily available spurious parts like clutch parts, filters, gearbox parts not only affect the aggregate life but is also a major threat to everyone around and one of the biggest reasons for road accidents."
"We at Tata Motors strongly believe in educating the customers on how to identify spurious parts and the advantages of using original ones, to curb all sorts of hazards. At Tata Motors we conduct many awareness programs like mechanic meets, retailer meets and campaigns to identify Tata Genuine Parts. Over 300 programs and 7000 individuals have been covered so far," he added.