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J.D.Power Asia Pacific Awards 2012 Announced
J.D. Power and Associates, the marketing and research firm, has announced its J.D.Power Asia Pacific awards for the year 2012 based on the various studies and research it conducted. The recipients of the awards are selected every year based on consumer and business customer response on auto brands and services.
Awards have been distributed based on the following studies conducted by the group:
2012 India Original Equipment Tire Customer Satisfaction Index (TCSI) Study, 2012 India Vehicle Dependability StudySM(VDS), 2012 India Sales Satisfaction Index (SSI) Study, 2012 India Customer Satisfaction Study (CSI), 2012 India Initial Quality Study (IQS), 2012 India Automotive Performance, Execution and Layout (APEAL) Study. Below is the complete list of winners.
2012 India Original Equipment Tire Customer Satisfaction Index (TCSI) Study
MRF for Highest Customer Satisfaction with Original Tires
2012 India Vehicle Dependability StudySM(VDS)
Most Dependable Compact Car
Hyundai Santro
Most Dependable Premium Compact Car
Hyundai i20
Most Dependable Entry Midsize Car
Maruti Suzuki Swift Dzire
Most Dependable Midsize Car
Hyundai Verna
Most Dependable Premium Midsize Car
Honda Civic
Most Dependable MUV/ MPV
Toyota Innova
Most Dependable SUV
Honda CR-V
2012 India Sales Satisfaction Index (SSI) StudySM
#1 Nameplate in Sales Satisfaction
Honda
2012 India Customer Satisfaction StudySM (CSI)
#1 Nameplate in Customer Satisfaction
Maruti Suzuki
2012 India Initial Quality StudySM (IQS)
Best Compact Car in Initial Quality
Hyundai Santro
Best Premium Compact Car in Initial Quality
Honda Brio
Best Entry Midsize Car in Initial Quality
Maruti Suzuki Swift Dzire
Best Midsize Car in Initial Quality
Honda City
Best MUV/ MPV in Initial Quality
Toyota Innova
Best SUV in Initial Quality
Toyota Fortuner
2012 India Automotive Performance, Execution and Layout (APEAL) Study
Most Appealing Compact Car (in a tie)
Chevrolet Spark
Most Appealing Compact Car (in a tie)
Maruti Suzuki Estilo
Most Appealing Premium Compact Car
Honda Jazz
Most Appealing Entry Midsize Car
Maruti Suzuki Swift Dzire
Most Appealing Midsize Car (in a tie)
Maruti Suzuki SX4
Most Appealing Midsize Car (in a tie)
Nissan Sunny
Most Appealing MUV/ MPV
Toyota Innova
Most Appealing SUV
Toyota Fortuner
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