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EasyCabs' 100% Service Delivery Assurance 24X7
This offer can be availed if you have booked an EasyCabs taxi an hour before, for a distance greater than or equal to 10 km. If due to some inevitable circumstances service is not rendered its customer care executive will inform customers about the same.
Press Release
100% service delivery assurance 24 x7, a commitment by EasyCabs
Redefines the meaning of guaranteed radio taxi services in India
Bangalore, 10, July, 2013: In its constant endeavor to provide seamless quality service to customers, EasyCabs one of the leading radio taxi service today announced the launch of 24 X 7, 100% service assurance guarantee across 4 cities -Bangalore, New Delhi, Mumbai and Hyderabad. EasyCabs has launched this campaign to diligently improvise the anguish of customers of booked cabs not arriving.
With its robust technology, well integrated GPRS tracking, meticulous networking system and competent management expertise EasyCabs has the credit of servicing 15,000 customers every day. EasyCabs with a fleet strength of 2500 across these cities, guarantees the delivery of service else a free ride to the customer.
Commenting on the momentous occasion Mr. Rajiv Vij, CEO & MD, Carzonrent (I) Ltd said, "Carzonrent is always been known for its customer centric approach and innovative initiatives. This approach will mitigate the issue of cab delivery in our approx. 6 million valued customers and will enhance their trust. We have well-built technology infrastructure which permits to preciously administer the flow of our large fleet size. We guarantee 100 % service delivery assurance else a free ride will be provided. But at the same time we are convinced, the customers will never have to face cancellation trouble; an honored commitment from Carzonrent for its EasyCabs service".
EasyCabs ensures if it fails to serve the accepted booking, customer will be eligible for a free ride upto Rs. 500. To avail this benefit the customer must book the cab for >10 Km and at least 1 hour in advance.
With its edged infrastructure, it is convinced that no cab will be cancelled and in case of any unavoidable circumstances, the customer care executive will inform about the delay in cab reporting.
About Carzonrent India (P) Ltd
Carzonrent (I) Pvt Ltd is the leader in personal ground transportation service in India. A brain child of Mr. Rajiv Vij, CEO & MD, Carzonrent, today offers a complete bouquet of traveling solutions to its valued customers. The company was launched in the year 2000 and today with its fleet size of 6500 cabs; it provides EasyCabs (radio taxi service), Corporate Leasing, Outstation, Self-Drive option and Limo service across India. Carzonrent has its presence in 32 cities & 9 Major Airports & the company serviced more than 6 million travelers last year.
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