Hero MotoCorp Has Launched An eSHOP Online Sales Platform For Its Customers

Hero MotoCorp has launched an integrated online sales platform - eSHOP to further strengthen its industry-leading digital initiatives for enhanced customer experience.

Hero MotoCorp Has Launched An eSHOP Online Sales Platform For Its Customers

eSHOP enables a seamless buying experience for the customers and is completely digital. All the purchase-related information and actions are built into the system, allowing customers to purchase their preferred motorcycle or scooter directly from the company website, easily and transparently. Customers can visit the official company website, www.heromotocorp.com, and access the eSHOP through the tab on the homepage, which redirects to the online buying/ booking channel.

Hero MotoCorp Has Launched An eSHOP Online Sales Platform For Its Customers

Once the customer is on the eSHOP page, the intuitive system then guides them through all the relevant steps of making a decision, buying the vehicle and taking delivery. It also includes the latest on-road price, live stock status, online document submission, instant dealer intimation, finance options, sales order preview and confirmation, VIN Allocation, and Delivery.

Hero MotoCorp Has Launched An eSHOP Online Sales Platform For Its Customers

The customer will also be able to select the product, variant, color, and city, as the system displays the list of dealerships and SKU availability. Customers can then select the dealership as per convenience and make the payment.

Hero MotoCorp Has Launched An eSHOP Online Sales Platform For Its Customers

Once the customer chooses the vehicle, then they can make the payment, after which the customer is provided an e-receipt with a unique OTP number for verification. Once verification is completed in the system, the selected dealer assigns a Sales Assistant. In case the customer is interested, a retail finance option is also provided during the payment process.

Hero MotoCorp Has Launched An eSHOP Online Sales Platform For Its Customers

Keeping the safety and wellbeing of everyone as top-most priority due to the COVID-19 pandemic, the company has also launched multiple digital after sales services. These include the industry's first initiative of digital service job card and acknowledgment receipt, app-based service booking, and increased hours of workshop operations.

Hero MotoCorp Has Launched An eSHOP Online Sales Platform For Its Customers

Using the Hero App, customers can pre-book their service appointment at their nearest workshop. They can also avoid physical contact with any kind of paperwork at the workshops by raising their own service job-card and receiving a digital acknowledgement. All this is being done keeping the social distancing in mind.

Hero MotoCorp Has Launched An eSHOP Online Sales Platform For Its Customers

Thoughts About The eSHOP Sales Platform

By introducing the eSHOP sales platform the company has made the lives of the customer easy, as they just have to sit at home and take delivery of their new vehicle at the click of a button.

Most Read Articles

English
Read more on: #hero motocrop
Article Published On: Monday, June 8, 2020, 15:37 [IST]
Get Instant News Updates
Enable
x
Notification Settings X
Time Settings
Done
Clear Notification X
Do you want to clear all the notifications from your inbox?
Settings X
We use cookies to ensure that we give you the best experience on our website. This includes cookies from third party social media websites and ad networks. Such third party cookies may track your use on Drivespark sites for better rendering. Our partners use cookies to ensure we show you advertising that is relevant to you. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on Drivespark website. However, you can change your cookie settings at any time. Learn more