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Royal Enfield Pegasus 500 models are now being bought back or exchanged by some dealerships across the country, from unhappy customers. We had earlier reported that the owners of the limited-edition Royal Enfield model were furious about not getting ABS while the newer and cheaper Signals Edition models did.
Concerned customers have even written to Royal Enfield regarding the same. But the British-origin motorcycle brand couldn't give a satisfactory reply to the owners and that made them even more restless.
Things eloped rather quickly and a group of Pegasus openly notified the brand they will be donating the rather unique Royal Enfield motorcycles to the respective local municipalities. In a surprising turn of events, two owners showed their rage by disposing of their motorcycle in garbage.
Many have come up with hate comments and discussion forums on social media, saying that Royal Enfield has cheated their beloved fans and customers by ruining the exclusivity of the Royal Enfield Pegasus 500 through the introduction of the Signals Edition. The latter model is available at a much lower price along with the addition of ABS.
One such Pegasus owner uploaded a video on YouTube claiming that he has filed an RTI application to know how and why the government allowed the brand to sell the motorcycle without ABS. As per the new norms which came into effect on April 1, 2018, all motorcycles with and above 125cc engines must have ABS as mandatory.
Now, he has put up a new video saying that Royal Enfield dealerships in Bangalore, Chandigarh, Chennai, Gurgaon and Bangalore have contacted various owners of the Pegasus, with some deals. While some are ready to buy back the motorcycle for the full amount, some other dealerships are offering the Classic 500 Desert Storm ABS or Stealth Black ABS in return.
He also added that he was contacted by his local dealership to buy back the motorcycle after which they will be showcasing it at the dealership. If a willing customer comes forward, they will sell it too.
Other forms of settling the issue include a free year of warranty or two free services. Royal Enfield is expected to make further offers to put the case to rest soon since this issue has seriously affected their brand image. The company is readying themselves to launch the new parallel-twin 650cc Continental GT and Interceptor in the country soon.
The Royal Enfield Pegasus 500 was launched exclusively through an online platform at Rs 2.49 lakh ex-showroom (Maharashtra). Limited to only 250 units, all of them were sold out in just 178 seconds when the site opened on July 25, 2018.
Meanwhile, the Royal Enfield Signals 350 was launched at Rs 1.62 lakh ex-showroom (Pune). Both motorcycles do not come with any mechanical updates but only feature some cosmetic enhancements. Here are the specifications of each model:
Thoughts On Royal Enfield Buying Back Or Exchanging The Pegasus Editions
Though there is some exclusivity in the Royal Enfield Pegasus limited edition motorcycles, the exclusion of ABS was quite a downer for many. In fact, the Pegasus models sold in foreign markets do feature ABS. But what outraged its owners the most is that the far cheaper Signals Edition motorcycles get dual-channel ABS as standard. To make things even worse, Royal Enfield has introduced dual-channel ABS on almost all their regular models.
What are your opinions on the issue? Let us know in the comment section below.