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Japanese two-wheeler giant Yamaha had organised its fifth edition of National Technician Grand Prix. Over 900 participants from all over India had registered for the 2014 title. The winner has now been declared by Yamaha India.
The event was contested across a period of three day, it began on 30th November and ended on 2nd of December, 2014. 20 contenders took part in the final round at Surajpur, Greater Noida. It was an unique competition to improve their customer service in India.
In third place was Swapnil Nagvekar of M/s Naman Auto Sales, Alibaug, Maharashtra. First runner up was Santosh Kumar of M/s Shree Kunj Automobile, Jagadhri, Haryana. The 2014 title of ‘No.1 Yamaha Technician in India went to Chandan Kumar of M/s Empee Motor, Chandigarh, Punjab.
The winner of Yamaha's National Technician Grand Prix 2014 stands the chance of competing in World Technician Grand Prix of 2016, which will be held in Japan. The Japanese manufacturer wants contestants to shine in areas of ‘proper service knowledge' along with ‘portraying the image of Yamaha'.
Ravinder Singh, VP-Strategy and Planning, Yamaha Motor India Sales Pvt. Ltd., commented, "Post India's prestigious win at the WTGP in 2014, we are more committed to our aspiration of developing world class technicians and make India stand out in terms of customer service especially in our industry."
He further added, "We are happy that our undertaking is supported by the encouraging number of participation which has been continuously increasing over the years. This highlights the fact that more and more dealerships and technicians are realizing the importance of a holistic development in today's customer centric market scenario."