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Simple Energy Joins Hands With ReadyAssist: Improved Customer Support!
The Indian electric vehicle startup, Simple energy has collaborated with India's top vehicle assistance firm, ready assist to provide a seamless post-sale support experience to its customers. This partnership is aimed at enhancing nationwide support for their existing model 'Simple ONE' and future models.
Simple Energy, a prominent Indian electric vehicle and clean energy startup, has formed an alliance with ReadyAssist, India's top vehicle assistance firm. Under this collaboration, ReadyAssist will provide 24/7 post-sale support to all of Simple Energy’s customers.
With the aid of ReadyAssist, Simple Energy aims to enhance its customer service by providing continuous nationwide support for its existing model - Simple ONE and forthcoming models in the near future.
The support package will incorporate a smooth integration with ReadyAssist's proprietary technology platform. This includes real-time interaction via their app which facilitates the process of seeking help whenever necessary. The services also encompass the full range of roadside assistance provided by ReadyAssist.
Mr. Vimal Singh SV, Founder & CEO of ReadyAssist remarked: "Our partnership with Simple Energy is set to bring significant advancements in the EV sector. We aim not only to offer roadside assistance services but also ensure quality post-sale customer service through diligent efforts. Our support for Simple Energy signifies an exemplary EV partnership characterized by a robust and extensive service network across India offering prompt and high-quality aid".
Mr. Shreshth Mishra, Co-founder of Simple Energy stated: "We are committed to our #FutureOfMobility initiative and realize that our responsibility doesn't end once our customers purchase our vehicles. Our goal is to create next-gen electric scooters while ensuring flawless customer experience at every stage of their buying journey. We believe that partnering with ReadyAssist will positively influence both the industry as well as our customers".
DriveSpark Thinks
This collaboration between ReadyAssist and Simple Energy marks a crucial step forward in establishing standards for customer experience within the electric vehicle sector. The EV sector is relatively new, and upcoming partnerships only strengthen the industry more.
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