Owner Finds 40 Manufacturing Defects In His Himalayan — Drags RE To Court

The owner of a Himalayan took Royal Enfield to the consumer courts after finding multiple 'manufacturing defects' with his new ride.

Updated: Monday, April 24, 2017, 11:41 [IST]

The Royal Enfield Himalayan was launched in 2016 on the eve of the Auto Expo to much fanfare. However, since that day of pomp and circumstance, the story of the Himalayan has been one that seems to be falling down the mountain, hard.

Himalayan Owner Takes Royal Enfield To Consumer Court Over 40 Manufacturing Defects

One customer, M Puneeth, an engineer by profession and a resident of the Kolar district in Karnataka, received his new Himalayan on June 1, 2016. However, in less than a week he started noticing numerous issues with his new Enfield.

Not pleased with this, Puneeth took the new bike to a local garage to confirm his doubts about his new Himalayan. Issues included petrol leaking from the fuel tank and the carburettor, a noisy engine that had issues while idling and there was even oil leaking from the head of the engine. Other issues included problems with the gearbox with odd gearshifts the norm.

Puneeth told News9, that over time, he experienced, even more, issues with his new Royal Enfield Himalayan with parts falling off the motorcycle which is meant to be an adventure bike, while riding it around every day. Puneeth also claimed that the bike broke down on him as well.

Unhappy, Puneeth documented his findings and mailed it Eicher Motors (the owners of Royal Enfield) Siddhartha Lal and five others. However, when no reply came, the customer took Royal Enfield to the consumer courts who ruled in his favour.

Royal Enfield replied to News9's enquiries about the court case and stated that they were consulting with their legal advisers on a response to the verdict.

The issues faced by Puneeth seem to be quite similar to those that others riding around on the Royal Enfield Himalayan have raised on various online. Let's just hope Royal Enfield sorts these issues out before it snowballs into a bigger problem.

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