Italian manufacturer of luxury scooters Vespa offers a wide range of products in India. They offer their Vespa LX, VX, S, along with two limited models Esclusivo and Elegante scooters. These scooters require special attention and service for their proper functioning.
Ravi Chopra, Chairman and Managing Director, Piaggio Vehicles Private Limited (India) commented, "Vespa is a premium iconic international brand. We know that after sales care is as important as the actual purchase particularly for premium brand like Vespa - we have developed a holistic solution for the same."
He further added, "Vespa Care is another step towards achieving maximum customer satisfaction. Vespa Care signifies the premium two-wheeler owning experience we firmly believe in."
Piaggio will provide assistance to over 51 cities in India. The Roadside Assistance for Vespa scooters will be available 365 days and 24x7. They have launched this initiative as their ‘ Vespa Care' program for its owners of Italian scooters.
Vespa Care will provide assistance in emergency cases for all road needs. The manufacturer is preparing a special team of professionals that will use an assistance software to solve issues at lightning speeds.
The Italian manufacturer of luxury scooters will provide owners with on site assistance incase of tyre punctures, fuel delivery, replacement of keys if they are misplaced by the owner. Vespa Care will also provide medical assistance in accident cases.
Vespa has decided to offer its Roadside Assistance to all of its scooter owners. The coverage will also be provided to the next owner if an individual sells his scooter, at no additional costs. This is a good and positive initiative undertaken by the Italian manufacturer and will help its owners feel a premium ownership of their scooters.