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Video: Watch Uber CEO Argue With Driver Over Falling Rates — Not Living In The Real World?
Uber CEO Travis Kalanick tells a driver to take responsibility for his problems and boasts about a tough culture.
The video shows Chief Executive Officer Travis Kalanick arguing with his Uber driver, Fawzi Kamel, late on Sunday night on February 6, 2017.
Fawzi Kamel, a longtime driver in Uber's original, high-end Uber Black service, took the video of the argument. At the end of the ride, Kalanick and Kamel get into an argument about Uber's falling rates.
Responding to the driver, Kalanick says he didn't have any choice about the price cuts. "We didn't go low-end because we wanted to. We went low-end because we had to because we'd be out of business," Kalanick says, referring to tough competition from rival Lyft.
But the driver says the rate cuts have hurt drivers like him. "People are not trusting you anymore. I lost $97,000 because of you. I'm bankrupt because of you. You keep changing every day."
"Hold on a second," Kalanick retorts. "What have I changed about Black? What have I changed?"
"You changed the whole business. You dropped the prices."
"On Black?"
"Yes, you did," Kamel says. "We started with $20."
"Bullshit," Kalanick retorts.
Uber has cut fares multiple times since 2012, decreasing the earnings of longtime drivers.
At this time, an angry Kalanick lectures the driver: "Some people don't like to take responsibility for their own shit. They blame everything in their life on somebody else."
The incident comes in the backdrop a lawsuit by Alphabet's self-driving car subsidiary, Waymo, over trade secrets and a highly publicised sexual harassment allegation by a former employee.
If taking a cab is not your cup of tea and would rather drive own car, consider the upcoming next generation Maruti Suzuki Swift. A hatchback lets you ride with ease on congested roads and narrow lanes. Below is an extensive photo gallery of the new Swift, click to view.