Quality control is something automakers have to pay a lot of attention. The latest incident involves a Tesla Model X that gave the driver a fright of his lifetime — the door opened while travelling at 65mph.
The incident happened in the US when a driver of a Tesla Model X experienced his driver's side door open while driving and a six-year-old was sitting in the vehicle He now wants a full refund.
As per Reddit, the owner of the vehicle has written a comprehensive letter stating all the problems he's faced with the car since he bought it on January 5, 2017. The owner states that the car first needed a software update, then had to top up the wiper fluid, and later had a cracked wiper fluid container, and finally had the falcon door seal installed incorrectly.
In the months that followed, the owner says he had trouble with the falcon doors again, as his driver's side door locked shut on two occasions and could not be opened. The final issue was experienced on June 2, when the door opened on the freeway when the owner had to grab onto it to avoid the door from opening fully.
The owner is now asking for a refund as the defective vehicle falls under California's lemon law. The owner, however, says that the head of Tesla Sales and Service, Jon McNeill, is willing to put an end to these problems.
The Lemon Law is quite strict in a few countries, and since this particular Tesla Model X has had issues in the past, and the door incident being a serious one, Tesla should look into the matter soon. And if the company has come up with a fix or a solution, good job!