Click it and Unblock the Notifications
Latest News
-
Top 10 Used Bikes to Kickstart Your Riding Journey -
Suzuki Swift Hatchback Scores 4 Star Safety Rating At JNCAP – ADAS, New Engine & More -
Porsche Introduces Macan EV In India, Expanding Electric Portfolio -
Tata Motors To Manufacture Jaguar Land Rover Cars In Billion Dollar TN Plant - Report -
Ford Territory SUV Name Trademarked – Likely To Be Positioned Below The Everest SUV -
Jawa Yezdi Expands Mega Service Camps To 32 New Cities, Focusing On Tier-II And Tier-III Regions -
Sany India Introduces SKT105E: An Electric Dump Truck -
Force Gurkha 5-Door SUV – New Features, Dual Tone Interiors & More -
Hyundai Verna Tops Sales Chart In India's Mid-Size Sedan Segment -
India's Elections Trigger Airfare Surge in Tamil Nadu
Mercedes-Benz Dealer Asked To Pay Rs 3.5 Lakh As Compensation
A Mercedes-Benz dealer was dragged to the consumer court by a customer and was asked to pay compensation for mental harassment.
The state consumer disputes redressal commission has asked a luxury car dealer to pay Rs 3.5 lakh as compensation for 'mental harassment' for listing the wrong date of purchase and refusing to extend the warranty.
The case was filed by Ranjan Jain, a resident of Chandigarh, against Mercedes-Benz dealer, Bhagat Automotive. The car was bought in October 2015, and Ranjan got an extended warranty from another dealer.
In the policy, the date claimed that the car was bought in April, and not October. The extended warranty was to start when the manufacturer's standard warranty ends, three years from the date of purchase.
The extended warranty showed that it was valid up to April 2019, when it was supposed to be until October 2019. When Ranjan asked for an explanation from the dealer, he was refused. So, Ranjan sent them an email through his counsel on June 4, 2016, pointing at fraudulent practice.
Ranjan asked them to replace the car, but the dealership, Bhagat Automotive, said it was not possible and would solve the problem. Nothing further happened. Ranjan then took up the issue with the consumer forum claiming Mercedes sold him a second-hand car, claiming it was new.
Mercedes-Benz told the court that the fault was with the dealer and Bhagat Automotive was not an agent of Mercedes. The dealer, however, admitted that the date of purchase was a mistake from their end, and was ordered by the court to pay compensation.
{promotion-urls}
