Delhi Government To Regulate App-based Taxi Firms With A Limit On Surge-pricing

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App-based cab firms in the national capital might soon be asked to abandon their GPS-based meters to replace them with the digital meters currently used by autos and taxis.

The change in policy was proposed by the Delhi government to ensure that app-based companies are not charging surge-prices over a previously determined limit.

The draft policy will be uploaded on the website within 48 hours, and will be made available for public consultation.

An official from the transport department said, the proposed rules will include all drivers to get a government taxi licence.

The official confirmed that the firms would also be instructed to have a call-centre operator available for customers, and a GPS tracking system in all their cabs.

Transport minister, Satyendra Jain told the media: "Cab operators will be able to give discounts to customers, but they cannot charge more than the fares prescribed by the transport department. All app-based taxi services will be regulated through this policy."

Since the government will be the one to set prices, the surge-pricing practised by existing app-based cab operators will end, said Jain.

The new policy will make it mandatory for all cabs to operate with digital meters.

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Story first published: Friday, August 12, 2016, 14:06 [IST]
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