Mahindra conducted a city-wise draw to ensure a fair chance for all applicants during the second phase of bookings, across the 19 cities. Applicants not selected in the draw are entitled to the refund of the deposit amount of Rs. 80,000/-. Winning applicants will be notified by the respective dealerships and the winning serial numbers will also be published on the XUV500 website, www.mahindraxuv500.com from 5:00pm on 15th February 2012. Applicants can also call a toll-free number, 1800-266-7000 to get information about the XUV500 draw results.
Bookings in the second phase were open for 10 days from 25th January till 3rd February 2012. As a customer-centric measure and to ensure fair and transparent allotment, Mahindra undertook an XUV500 draw since the number of booking applications had exceeded 7200. This was done to also ensure a reasonable waiting period for the customers selected in the XUV500 draw. The draw process was validated by the professional services firm, Deloitte Touche Tohmatsu India Pvt. Ltd (DTTIPL)* as per mutually agreed scope & terms between M&M and DTTIPL. Details of the draw process were announced on the brand website, www.mahindraxuv500.com to ensure complete transparency of the process.